Privacy Policy
At One Crown Serviced Offices (“One Crown”, “we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect the following types of personal information: Name, email address, phone number, and business name, Billing and payment details, Booking and access history IP address and device information any communications you send to us.
2. How We Collect Your Information
We collect information when you: Make an enquiry or book a space, create an account or become a member, sign up for updates or marketing emails, use our website, booking system, or Wi-Fi communicate with us via email, form, or support request.
3. Why We Collect It
We use your information to: Provide and manage bookings, memberships, and access process payments and send invoices. Communicate with you about services, changes, or promotions. Improve our website and customer experience and to comply with legal obligations
4. Disclosure of Information
We may share your personal information with: Payment providers such as Stripe for transaction processing, ICT Protege WX (for secure PIN access), Service providers who assist with IT, marketing, or analytics, Legal or regulatory authorities if required by law. We do not sell or rent your personal data to third parties.
5. Security
We take reasonable steps to protect your information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure. This includes secure cloud storage, access controls, and encryption.
6. Access & Correction
You may request access to the personal information we hold about you, or request corrections, by contacting us at enquiries@1crown.com.au
7. Cookies & Tracking
Our website may use cookies to improve the traffic experiences. Our website may uses cookies and tracking technologies to enhance user experience, analyze site traffic, and personalize content.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please Contact us.